Ethics and Human Interface:

Lecture 9 : Aptitude and Foundational Values for Civil Service

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A natural/inherent ability to gain certain abilities or skills by appropriate training in the future. Aptitude can be both physical and metal.

Civil service aptitude

  • Intellectual aptitude
  • Moral aptitude
  • Emotional aptitude

Difference between Attitude and Aptitude

  • Although the attitude towards an individual, object, event, or idea is positive/negative/indifferent; ability is the ability to do certain kinds of work. Attitude and skill can also be cultivated.
  • Aptitude is linked to competence while attitude is associated with character or virtue.
  • While attitude supports personality, ideals and moral values, capacity decides whether the individual develops desired skills to accomplish a task.
  • Aptitude is both mental and physical while attitude is mental.


Values are the criteria that we determine. We have no time to ‘test’ the case on ethics theories like utilitarianism for every situation. In such a situation, values provide a time-saving shortcut. “Political neutrality,” for example, is one principle of civil service, accompanied by values that are based on civil service ethics:

  • Impartiality
  • Objectivity
  • Reliability of administrative operations
  • Openness
  • The service principal
  • Responsibility

Foundational values of civil services

  • According to 2nd ARC report
  • Integrity
  • Objectivity
  • Dedication to public service
  • Empathy
  • Impartiality and Non-Partisanship
  • Compassion and tolerance towards weaker section


  1. Real integrity does the right thing, thinking nobody would care whether you did or not. Integrity is a personal decision, a commitment to morality, ethics, spirituality, and artistic without compromise, and a consistent commitment. Integrity compels us to be socially responsible and to take responsibility both personal and technical. The values encourage us to be honest in every way we do and to work to achieve truth and justice throughout our lives.

  2. Integrity demands self-discipline and the ability to avoid temptation. His invaluable reward is peacefulness and true dignity. We are not born with integrity. It’s a fact. It relies upon the healthy development of certain main personality characteristics, particularly in early childhood critical phases. The strength of our values and moral choices we make then determine how well we maintain personal integrity once it develops. 

  3. The highest standards of integrity and morality are required for public servants. This requires sacrificing oneself to create a public environment of public service employees that surpasses individualism and hedonism. An exemplary government official is not just a person who complies with the law and complies with the law, but also a person who strives for a moral government.
  4. Integrity requires an employed person so that the employee can maintain high standards of personal and professional in any circumstances, including honesty, sympathy, compassion, fairness, self-control, and obligation. ‘Honesty’ means that we have to be honest, free from disappointment and fraud, fair and straightforward behavior. Sympathy allows a person to become profoundly affected and focused on other people’s good things, imagine their suffering, and be moved by their knowledge of others, especially those in need of assistance.
  5. ‘Civil Service Conduct rules’ suggests that officials, whether IAS, IPS, IFS, IRS, etc. are ‘absolute integrity.’ Every official shall also take all practicable measures to ensure the integrity, not only honesty but also reputably, of all government servents under his / her power. Integrity has been greatly expanded by declaring that an official must remain within the limits of administrative decency. Breach of confidence is called lack of completeness, and the Court of Apex ruled that the civil servant was to be removed from service in this respect.
  6. The possession and even temporary disproportionate of public money is called a lack of integrity of disproportionate assets. Honesty and real discharge, timeliness, and courtesy, compliance with government policies, overall good conduct boost ‘integrity’ in civil services. 

Practice question:

  1. Why should impartiality and non-partisanship be considered as foundational values in public services?
  2. Aptitude and fundamental rules are most essential concepts of civil service Critically evaluate.